Ticket Information

TICKET OFFICE HOURS

Weekdays:
Monday thru Friday 10:00 AM – 5:00 PM

Weekends:
The Ticket Office is open on weekends only when tickets are scheduled to go on sale on a Saturday, or for an event.

Weekend event hours: 12:00 Noon (or two hours before the doors open, whichever comes earlier) until half-time or approximately 30 minutes into the event.

Weekend on-sale hours:  Please call the Ticket Office for specific hours.

PURCHASING TICKETS  

Tickets may be purchased in person at the Ford Center Ticket Office (1 S.E. Martin Luther King, Jr. Blvd.), or at any Ticketmaster outlet.

Charge tickets by phone by calling Ticketmaster at (800) 745-3000.

Purchase tickets online at ticketmaster.com.

A facility fee will be added to all tickets purchased at the Ford Center Ticket Office. Additional Ticketmaster service charges and handling fees are added to all tickets purchased at an outlet, online, and over the phone. All tickets are subject to availability.

PAYMENT

Accepted payment methods include cash, VISA, MasterCard, Discover, and American Express. Checks are accepted up to two weeks prior to the event.

ADA ACCESSIBLE SEATING

ADA Accessible seating is available at various locations around the arena. For more information, please contact the Ticket Office at (812) 422-1515 Monday through Friday from 10:00 AM – 5:00 PM.

PARKING

Short-term parking is available on Main Street. For additional Ford Center parking information, click here.

ADDITIONAL INFORMATION

Will Call
Tickets may be picked up at the Will Call window beginning two hours prior to the event. The customer must present photo ID and the credit card used to purchase the ticket. Tickets will only be released to the person whose name was provided with the ticket order.

Refunds/Exchanges
Upgraded tickets may be available on a show-by-show basis, at the discretion of the event promoter and the Ticket Office Manager. A strict No Refund or Exchanges policy will be enforced.

Camera Policy
For most shows, standard digital cameras are allowed. No video or professional lenses, please.

Ticket On-Sale Policy
When events first go on sale, and there is a line of customers, the Ticket Office will enforce the following:

• Depending on the event, lines may be organized by first come-first served or by lottery.
• Only the person purchasing the tickets may come to the ticket window. Other guests may wait outside of the on-sale area.
• Cell phones may not be used while the customer is at the ticket window.
• Due to the number of ticket requests on Ticketmaster at the beginning on an on-sale, customers may only request “Best Available” seats. Specific section or row requests cannot be handled during the first hour of the on-sale.

These policies will help the Ticket Office to offer you the best opportunity to purchase tickets for an event. Any other requests will be handled at the earliest possible opportunity.